These terms and conditions, together with the Data Protection Policy, Website Terms of Use, Client Declaration Form and any other information brought to your attention before you submit your application, form the basis of your contract with Casablanca United LLC, hereafter "the Company", "we", "us". Please read these carefully as they set out our respective rights and obligations, and all services offered and accepted are subject to these terms and conditions. References to "you" and "your" include all persons named on the ETA application and for whom the ETA application is to be made the ("the User"). In these terms and conditions, unless the context otherwise requires, words in the singular shall include the plural and vice versa.
By instructing the Company to undertake services on your behalf, the User is deemed to have accepted these terms and conditions.
The services offered by the company consists of but is not limited to the processing of ETA applications and/or other documents for Users for the purposes of travel to the United Kingdom ("Offered Service").
The Company is not an advisory service. The Company provides carefully collected information, which is, and must be taken as, only an interpretation of the information provided by the UK home office. The Company cannot be held liable for any omissions or errors in the information provided. You are strongly advised to check all information. Any costs incurred by following the information provided by the Company, without first checking its accuracy, are solely your responsibility.
Casablanca United LLC will collect personal information from the application form which you submit to us upon instruction; passport photocopies and any other documentation provided to us for the purposes of your ETA application. This will include but is not limited to the User's name, contact details such as your address, phone and email and holiday destination. Personal information may also be gathered from when you write email us to make an enquiry.
The following sections cover website terms, complaints, data protection, cookies, security, and legal information.
The User's use of the Website and/or the Offered Service is on the strict understanding that the Website and/or the Offered Service is not engaged in rendering advice and should not be relied upon when making any related travel or other decision. The information contained within the Website and/or the Offered Service is provided without warranties expressed or implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website and/or the Offered Service. The Company does not guarantee uninterrupted availability of the Website and/or the Offered Service nor, that any representation or statement contained on the Website will be error free.
We will make our best endeavors to ensure your ETA application goes smoothly. However, in the rare event that you are not happy with the service you have received and wish to make a complaint, we request that you notify the Company of your complaint by email as soon as possible to support@ukieta.com. Complaints should be marked for the attention of: Customer Service Manager at Casablanca United LLC.
If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision(s) shall be struck out and the remaining provisions shall remain in force. Any dispute, claim or other matter which may arise in relation to your electronic travel authorization application and/or Offered Service will be governed by US law and the parties agree to submit to the exclusive jurisdiction of the Courts of US.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us:
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
By submitting your personal data, you agree to the below outlined transfer, storage or processing of said data. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where We have given you (or where you have chosen) a password or PIN codes which enables you to access certain parts of our site, you are responsible for keeping this password or PIN code confidential. We ask you not to share it with anyone.
We have taken all reasonable steps to have appropriate security measures in place to protect your information. The transmission of information via the internet is never completely secure. We exclude our liability for personal data lost in transmission to the website.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy/data protection policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@ukieta.com.
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